SHIPPING & RETURNS

SHIPPING POLICY

IZLESOU Illustrated Goods currently ships all orders via Royal Mail services from the UK. The orders are dispatched within 1-3 working days of receipt of payment. 

It is the customers responsibility to pay any import duties and taxes which might be applied to the order at customs. Unfortunately none of our shipping rates will cover this as the amount can vary on the products ordered and the final delivery destination.

IZLESOU Illustrated Goods cannot be held responsible for items lost once they have been handed to the Royal Mail for delivery both in the UK and when being posted to overseas locations.

DELIVERY RATES

Our delivery rates are calculated depending on your order size, weight and delivery option selected. If you have a large order, the delivery might be split in two or more packages. 

DELIVERY TIMES

The delivery times may vary depending on the delivery destination.

UK orders

International orders

1 - 3 business days from dispatch

5 - 7 business days from dispatch

RETURN & EXCHANGE POLICY

We cannot currently offer returns or refunds for your orders. However, we would like to help you with your order as much as possible, so if you have any problems, please contact us at hello@izlesou.co.uk no later than a week after your order delivery and we will try to solve the issue.

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